Troubleshooting

From Weather-Watch Wiki

Troubleshooting

This is a list of common problems when using Weather Display and possible solutions.

Make sure you are running a current version of Weather Display. There are frequent updates to the program. You can find the latest version at Weather Display downloads.

If upgrading to a more recent version doesn't fix the problem you have encountered, review this list of common issues to see if a solutions is provided. If you still can't find a solution, post a message in the Weather-Watch Forum. Our forum members are very active and someone should be able to assist you quickly.

Read beyond end of file error

  1. Exit Weather Display.
  2. In the folder datafiles, delete the following files:
 latest.inf
 latestindoor.inf
 latesttime.inf
 graphdata.inf
 graphdata2.inf
 direction.inf
 direction2.inf
  2. Restart Weather Display.

Data arrives from station then stops

If you see the message Client - COM port disconnected, then you have configured Weather Display in client mode. Client mode allows one copy of Weather Display to collect data from another copy of Weather Display that is physically connected to the weather station hardware. To change this setting, do the following:

  1. Go to the FTP setup screen page.
  2. Select the Client/Server setup tab.
  3. Switch off the option Client server (use only for when you are getting data from a version connected to a weather station).
  4. Exit and restart Weather Display.

Some settings are lost when Weather Display starts or when I click an action, nothing happens

The first place to check is on the Program Error Log menu item on the View menu. If there is an access violation when Weather Display starts, then check if you have previously enabled either the Weather Voice or Web cam options.

If Weather Voice is enabled, make sure you have a suitable speech driver installed. If you don't have a speech driver installed, you probably need to download the British female speech driver.

If direct Web cam capture is enabled, go back to the Settings page, and clear the Restore settings on restart check box.

Other errors can result from a corrupted Weather Displayisplay.ini file, in the folder c:\windows or c:\winnt (depending on what operating system you are running). There is a backup of this file produced every 10 minutes, called Weather Displayisplayinibackup.ini, in the folder where Weather Display is installed.

Wunderground only updates when I click on update now

Make sure you have the Main Internet switch turned on. (Under Setup, FTP/Internet setup, Connections).

If you are running your own Web server, either on the same computer as Weather Display or over a local area network (LAN), and you have cleared the Use Weather Display ftpupd.exe check box because you don't need to FTP files to the Web server, you will need to select the Still use for all other check box.

Web page updates only when I click on Action, Update Internet now

Make sure you have the Main Internet switch turned on. (Under Setup, FTP/Internet setup, Connections).

Web page is not updated after installing a new verison of Weather Display

It might be because of an updated version of the ftpupd.exe file and your hardware or software firewall has blocked its access. You must configure your firewall to allow FTPUPD permission to access the Internet.

Change the background image for the summary page

Delete or rename the background image file you are currently using, and then restart Weather Display. The default image will be used.

Custom Web page files with custom tags have been specified, but there is no updated wx.html file

Make sure the custom web page file is called wxlocal.html (and not wxlocal.htm) and that it is in the Webfiles folder, or where you have configured Weather Display to save the web files (under Setup, FTP/Internet Setup, Web Files).

Every minute strange data appears

Make sure you don't have the option Use this METAR data to update the weather station data turned on. (Under Setup, FTP/Internet Setup, FTP/METAR download).

Weather report e-mail messages are not sent at the scheduled times

Try scheduling the send time to a time when there are no other scheduled agenda items.

Update the DUN/ISP name to a new provider

You need to change the dial-up networking (DUN) name in Windows Control Panel. Use the Network Connections options in Windows Control Panel.

Always see the dark (night) icon

Make sure you have your weather station latitude and longitude configured correctly (under View, Sun/moon). If you've upgraded from an older release of Weather Display, a new formula is in use, resulting in the longitude (i.e West/East coordinate) number being a positive number now for those located in the United States.

Weather icon never changes

Make sure you do not have the Use this image as the icon check box selected (under Input Daily Weather). Alternatively, make sure that you selected the Use the forecast icon as the icon option (under Setup, Summary Image / Icon setup).

Weather Display was not running for a few hours. The graph stops, then starts abruptly from old to new data.

Under Graph Setup turn on Graph Time Delay. This works best for short duration data breaks, but does not apply to the WS2010 data logger.

Weather Display crashes just as it starts to download data from my Davis WMII during start up

Weather display has known issue where it does not properly handle a full data logger buffer that has wrapped around. Clear the data logger.

Start over from scratch

  1. Install Weather Display to a new folder.
  2. Use Windows Notepad to create an empty file called 2Weather Display.txt (or 3Weather Display.txt, etc.) in the new folder.
  3. Start the newly installed Weather Display.

Or...

  1. Delete the settings found in Weather Displayisplay.ini. This file will be in either c:\windows or c:\winnt depending on the version of Windows you are running. Your windows/winnt folder could also be on another drive letter.
  2. Delete the registry entry Weather Displayisplayftp.ini from the registry using regedit.exe.

CAUTION Editing your Windows Registry might cause your system to become unstable or not load. Make a back up of your Windows Registry before attempting modifications to the Registry.

Weather Display encounters a problem at Noon or 1 p.m.

You might need to delete the Fire Weather Index data file.

  1. Exit Weather Display.
  2. Delete the file fwi.inf, in the Datafiles folder.
  3. Restart Weather Display.

Averages/extreme data is not updating

Check View, Program Error Log for any errors.

Make sure that that you have selected the Do averages/extreme update check box under Setup, FTP/Internet Setup, Web Upload Times.

Try using Action, Update averages/extreme now.

If none of these work, then...

  1. Delete the mothly and weekly report files in the Webfiles folder, for example for December 2005, delete december2005.htm and weekrep.htm.
  2. Delete the file dailylog.txt, in the folder logfiles.
  3. Exit and restart Weather Display.

You can reset/recreate the averages/extreme web file, via View, Averages/Extreme (scroll down).

Remove bad records the all time records

On the Action menu, click Reset Selected All Time Records.

Weather station name appears in a box just above the default Web table

  1. Delete the file datahtm0.txt, in the webfiles folder
  2. Restart Weather Display.

My own links/images on my Web page keep getting overwritten

You can add what you like to the files datahtm0.txt, datahtm3.txt, but to alter datahtm2.txt, you will need to tick, let me manage datahtm2.txt, under Setup, FTP/Internet Setup, Web Files.

Web files do not update each minute as specified

You need to select which files to update in the box at the bottom of that setup screen. It is recommended that you use the option Setup, Customise the Internet File Creation/Upload. Turn on the Master Over-ride switch.

Words, numbers, and images on my Web site are large or cut off

You cannot use the Windows large fonts display options with Weather Display. To change this setting in Windows, do the following:

  1. Right-click on an empty area of the Windows Desktop.
  2. Click Properties.
  3. On the Appearance tab, click Effects.
  4. Clear the Use large fonts check box.

All pages on my Web site update, except the main page

You might have Use Custom Web Page enabled under Setup, FTP/Internet Setup, Custom Web Page. IYou must have the custom tags as found in the file owntemplate.txt in a file called wxlocal.html. This file is converted by Weather Display into wx.html, which is then uploaded to your Web site instead of the filename you have saved in the Webfiles folder.

Barometer value differs from physical weather station console

Weather Display uses the raw unadjusted barometer reading from your station. You need to add a barometer offset, under Setup, Barometer Offset, Other Offsets and Rainfall. The offset can be large for some stations. For the Oregon Scientific WMR968/928 weather stations the offset is approximately 61 mb.

Rainfall totals are zero, but my weather station has rain recorded

Weather Display stores its rain totals separately from the weather station, so that you can set rain seasons, or use 9am reset time. You need to enter starting rain totals, under Setup, Barometer Offset, Other Offsets and Rainfall.

There are spikes on the real time graph, and the value reported is 3600

You need to decrease the minimum temperature scale in the bottom right-hand corner of the real time graph.

Weather Display begins using a high amount of System Resources after 10 minutes

If you have configured Weather Display to FTP download NOAA forecast and warning information and selected the 10 minute check box, this can be an indication that you have entered the wrong file location path. As a result, the FTP process is stalled and consuming high amounts of resources. Make sure that you have entered the correct path information, including slashes on the NOAA forecast page.

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