Troubleshooting

This is a list of common problems when using Weather Display and possible solutions.

Make sure you are running a current version of Weather Display. There are frequent updates to the program. You can find the latest version at Weather Display downloads.

If upgrading to a more recent version doesn't fix the problem you have encountered, review this list of common issues to see if a solutions is provided. If you still can't find a solution, post a message in the Weather-Watch Forum. Our forum members are very active and someone should be able to assist you quickly.

Read beyond end of file error

1. Exit Weather Display.
2. In the folder datafiles, delete the following files:

• latest.inf
• latestindoor.inf
• latesttime.inf
• graphdata.inf
• graphdata2.inf
• direction.inf
• direction2.inf

Restart Weather Display.

Data arrives from station then stops

If you see the message Client - COM port disconnected, then you have configured Weather Display in client mode. Client mode allows one copy of Weather Display to collect data from another copy of Weather Display that is physically connected to the weather station hardware. To change this setting, do the following:

1. Go to the FTP setup screen page.
2. Select the Client/Server setup tab.
3. Switch off the option Client server (use only for when you are getting data from a version connected to a weather station).
4. Exit and restart Weather Display.

Some settings are lost when Weather Display starts or when I click an action, nothing happens

The first place to check is on the Program Error Log menu item on the View menu. If there is an access violation when the program first starts, then check if you have previously enabled either the weather voice or Web cam options.

If weather voice is enabled, make sure you have a suitable speech driver installed. If you don't have a speech driver installed, you will most likely need to download the British female speech driver.

If direct web cam capture is enabled, go back to the Settings page, and untick 'Restore settings on restart'.

Other errors can result from a corrupted Weather Displayisplay.ini file, in the folder c:\windows or c:\winnt (depending on what operating system you are running). There is a backup of this file produced every 10 minutes, called Weather Displayisplayinibackup.ini, in the folder where Weather Display is installed.

Wunderground only updates when I click on update now

Make sure you have the Main Internet switch turned on. (Under Setup, FTP/Internet setup, Connections). If you are running your own Web server, either on the same computer as Weather Display or over a local area network (LAN), and you have cleared the Use Weather Display ftpupd.exe check box because you don't need to FTP files to the Web server, you will need to select the Still use for all other check box.

Web page updates only when I click on Action, Update Internet now

Make sure you have the Main Internet switch turned on. (Under Setup, FTP/Internet setup, Connections).

Web page is not updated after installing a new verison of Weather Display

It might be because of an updated version of the ftpupd.exe file and your hardware or software firewall has blocked its access. You must configure your firewall to allow FTPUPD permission to access the Internet.

Change the background image for the summary page

Delete or rename the background image file you are currently using, and then restart Weather Display. The default image will be used.

Custom Web page files with custom tags has been specified, but there is no updated wx.html file

Make sure the custom web page file is called wxlocal.html (and not wxlocal.htm) and that it is in the webfiles folder, or where you have configured Weather Display to save the web files (under Setup, FTP/Internet Setup, Web Files).

Every minute strange data appears

Make sure you don't have the option Use this METAR data to update the weather station data turned on. (Under Setup, FTP/Internet Setup, FTP/METAR download).

Weather report e-mail messages are not sent at the scheduled times

Try scheduling the send time to a time when there are no other scheduled agenda items.

Update the DUN/ISP name to a new provider

You need to change the dial-up networking (DUN) name in Windows Control Panel. Use the Network Connections options in Control Panel.

The Icon says its dark all the time!

Check you have your station latitude and longitude set up correctly (under View, Sun/moon). A new formula is in use, and if you live in the USA, the longitude (i.e West/East coordinate) will be positive number now.

The weather icon never changes

Check you do not have the option 'Use this image as the icon' ticked (under Input Daily Weather). Alternatively check if you have ticked the option 'Use the forecast icon as the icon' (under Setup, Summary Image / Icon setup).

The program was not running for a few hours, but the graph stops then starts abruptly from old to new data

Under Graph Setup turn on Graph Time Delay. This works best for short duration data breaks, but does not apply to the WS2010 data logger.

The program crashes just as it starts to download data from my Davis WMII at program start up

Weather display has a bug where it does not properly handle a full data logger buffer that has wrapped around. Please clear the data logger.

I would like to start again

1. Install Weather Display to a new directory
2. Use Notepad to create an empty file called 2Weather Display.txt (or 3Weather Display.txt, etc) in the new directory
3. Start the newly installed Weather Display

Or...

1. Delete the settings found in Weather Displayisplay.ini. This file will be in either C:\Windows or C:\Winnt depending on the version of Windows you are running. Your Windows/Winnt folder could also be on another drive letter.
2. Delete the registry entry Weather Displayisplayftp.ini from the registry using regedit.exe.

The program has an error at noon (or 1pm)

You probably need to delete the Fire Weather Index data file.

1. Exit WEATHER DISPLAY
2. Delete the file fwi.inf, in the folder Datafiles
3. Restart WEATHER DISPLAY

My averages/extreme data is not updating

• Check View, Program Error Log for any errors.
• Check that you have ticked 'Do averages/extreme update' under Setup, FTP/Internet Setup, Web Upload Times.
• Try using Action, Update averages/extreme now.

If none of these work, then...

1. Delete the mothly and weekly report files in the folder webfiles, i.e for December 2005, delete december2005.htm and weekrep.htm.
2. Delete the file dailylog.txt, in the folder logfiles.
3. Exit and restart WEATHER DISPLAY.

You can reset/recreate the averages/extreme web file, via View, Averages/Extreme (scroll down).

I have some bad records in my all time records

Use Action, Reset Selected All Time Records

On my web page, I have a separate weather station name in a box all on its own just before the default web table?

Delete the file datahtm0.txt, in the folder web files, and then restart WEATHER DISPLAY.

I want to add my own links/images to my web page, but they keep getting overwritten!

You can add what you like to the files datahtm0.txt, datahtm3.txt, but to alter datahtm2.txt, you will need to tick, let me manage datahtm2.txt, under Setup, FTP/Internet Setup, Web Files.

Web files do not update each minute as specified

You need to select which files to update in the box at the bottom of that setup screen. It is recommended that you use the option Setup, Customise the Internet File Creation/Upload. Turn on the Master Over-ride switch.

Words, numbers, and images on my Web site are large or cut off

You cannot use the Windows large fonts display options with Weather Display. To change this setting in Windows, do the following:

1. Right-click on an empty area of the Windows Desktop.
2. Click Properties.
3. On the Appearance tab, click Effects.
4. Clear the Use large fonts check box.

All pages on my Web site update, except the main page

You might have Use Custom Web Page enabled under Setup, FTP/Internet Setup, Custom Web Page. IYou must have the custom tags as found in the file owntemplate.txt in a file called wxlocal.html. This file is converted by Weather Display into wx.html, which is then uploaded to your Web site instead of the filename you have saved in the Webfiles folder.

Barometer value differs from physical weather station console

Weather Display uses the raw unadjusted barometer reading from your station. You need to add a barometer offset, under Setup, Barometer Offset, Other Offsets and Rainfall. The offset can be large for some stations. For the Oregon Scientific WMR968/928 weather stations the offset is approximately 61 mb.

The rainfall totals are zero, but my weather station has rain recorded

Weather Display stores its rain totals separately from the weather station, so that you can set rain seasons, or use 9am reset time. You need to enter starting rain totals, under Setup, Barometer Offset, Other Offsets and Rainfall.

There are spikes on the real time graph, and the value reported is 3600

You need to decrease the minimum temperature scale in the bottom right-hand corner of the real time graph.